11 new Paradigms for Business Process Managament

To make Business Process Management a successful endevour toward better business performance each organisation needs more than just the implementation of a consistent methodology. For a sustained success the whole enterprise must shift its paradigms.

We recommend to set the new paradigms as goals for the leadership team and as guiding principles during the change management process for all people of an organisation.

Here is our list of suggested paradigms to be shifted from old to new. Please add yours as comments.

Old paradigm		New paradigm
1. We have no time for establishing structures and processes.		Clear structures and processes help us use our time more productively.
2. Business processes limit the creativity of our employees.		Our employees become more motivated and creative with clear processes.
3. We have no budget for business process improvements.		Improved business processes save costs and leave us more budget for activities that add value.
4. We can grow without documented processes.		With transparent and well-documented business processes, we can grow faster and generate more profit.
5. We can't optimise our end-to-end processes because of our functional silos.		Viewing process end-to-end helps us to surmount functional barriers.
6. Our employees should concentrate on running their tasks instead of analysing their processes.		Process analysis helps our employees to run their tasks more efficiently.
7. Business process projects require a lot of time and a substantial investment.		Even quick process screening can generate significant improvement for a reasonably small investment.
8. Our IT applications determine our processes.		Our processes determine our IT applications.
9. We have passed an ISO certification, so our processes are fine.		We want business processes that help us thrive at high performance. ISO and other certifications are additional to these efforts.
10. We need to roll out strategic changes quickly and have no time for detailed process design.		Changes in strategy can be implemented more quickly and effectively if we have clear and transparent processes.
11. There are functional areas like marketing, sales and HCM that should be more creative, not constricted by processes.		The process view helps marketing, sales and HCM to save time on repetitive tasks, investing more energy into creative activities.