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Mon, June 8, 2009 at 15:00 Only 3-5% of organisations continuously manage and improve their business processes. Studies show that those who do manage effectively win the "triple crown" of saving money, saving time and adding value. In contrast to many people’s perception, positive results can appear immediately. Learn how.
Reader Comments (2)
Issue is for sure that continuous process management is a commitment to sustainable and long-term performance. In reality, many organizations are driven by short-term goals and managers are incentivized accordingly.
How to change? More comments welcome.
Well, Fred's comment points to the good old walls between HR and business units. Even if there is any strategy alignment it is only randomly reflected in the cold and hard truth of reward systems. Strategy is one thing, business operations is a second and HR processes are a third, rarely heading into the same direction...